The Operations teams of the financial industry are looking back on a turbulent year, dominated by topics of resilience, remote working and the handling of huge transaction volumes. For us as a business-process-as-a-service (BPaaS) provider, as well as for the back offices of our on-prem and software-as-a-service (SaaS) clients, it is time to refocus on the future again - a future full of new technologies and digital transformation.
Data-driven insights are a real supercharger for a wealth advisory business. And the main ingredient, the data, is already inhouse and waiting to be uncovered. However, most banks and wealth managers are confronted with the complexity and incalculable difficulties of the task early on in their data science journey. With this blog, we help you bring your high-flying expectations into alignment with the sometimes-harsh reality of data science implementation.
Simple works; what's more, it wins. A 2019 study from Deloitte revealed that 36% of US banking consumers chose their primary bank because of its ‘simplicity’  – a concept that organizations should reflect not only in the products and services they offer, but also in the language they use to speak about them. As we learned from industry experts in our latest research report, The Front-to-Back Office Report, clients speak in benefits.
It is my pleasure to let you know that all the regulatory approvals have been granted and thus Avaloq’s acquisition by NEC has been completed as per 22 December 2020. With this step completed, we can now start to focus on our joint value proposition together with NEC.
digital private wealth management, Conversational banking, instant messaging, client management, customer experience, messaging app, relationship manager
The financial industry should listen up and recognize voice technology and the opportunities that come with it. As with other innovations, the retail industry is paving the way. Market leaders are busy equipping consumers’ homes with smart speakers and educating them on how to use voice-operated services, ensuring that Siri, Alexa or one of their friends are there and ready to listen as soon as consumers drop their last reservations towards voice technology. Will you have an ear close by your clients, when they are ready to talk to their bank account?
innovation, BPaaS, CX, wealth management, wealth management solutions, relationship manager
Over the past few years, people working in a bank’s Front, Middle, and Back Office have grown skilled in navigating the choppy waters of changing tides. But how do they plan to cope with the swells of new technology and waves of increased challenges that will hit these functions in the years to come? That’s what we wanted to find out with the first edition of Avaloq’s Front-to-Back-Office Report.
wealth management, wealth management software, sustainable investments, ESG
We don’t see ESG as merely a simple data attribute – we see it as a way to introduce new dimensions when talking about investments with end-clients. Therefore, it has to be implemented as an integral part of your investment advisory process, on par with other elements like asset allocation, performance and risk.
On October 5, we announced the acquisition of Avaloq by NEC Corporation, who will acquire 100% of Avaloq shares from existing shareholders. With over 120 years of expertise, NEC is a recognized leader in the integration of IT and network technologies that benefit individuals and businesses around the world.
Open banking has become a strategic priority and an IT security paradox for many financial institutions. The castles have to open their gates and lower their drawbridges, while, at the same time, finding new ways to defend against unwanted guests. In this context, many see IT security as a challenge and an inevitable evil – but nothing could be further from the truth. When done right, securing APIs can actually be the key factor to improving user experience in an ecosystem.
wealth management, wealth management software, MiFID, sustainable investments, ESG
If you maintain a sustainable lifestyle and set out to buy both tomatoes and an investment fund, you will quickly notice that your purchase decision regarding the vegetables is grounded in more fact than the one for the fund.