The language of banking: how to best communicate with your clients
Simple works; what's more, it wins. A 2019 study from Deloitte revealed that 36% of US banking consumers chose their primary bank because of its ‘simplicity’ [1] – a concept that organizations should reflect not only in the products and services they offer, but also in the language they use to speak about them. As we learned from industry experts in our latest research report, The Front-to-Back Office Report, clients speak in benefits.
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Avaloq's acquisition by NEC successfully completed
It is my pleasure to let you know that all the regulatory approvals have been granted and thus Avaloq’s acquisition by NEC has been completed as per 22 December 2020. With this step completed, we can now start to focus on our joint value proposition together with NEC.
digital private wealth management, Conversational banking, instant messaging, client management, customer experience, messaging app, relationship manager
5 banking use cases for voice technology
The financial industry should listen up and recognize voice technology and the opportunities that come with it. As with other innovations, the retail industry is paving the way. Market leaders are busy equipping consumers’ homes with smart speakers and educating them on how to use voice-operated services, ensuring that Siri, Alexa or one of their friends are there and ready to listen as soon as consumers drop their last reservations towards voice technology. Will you have an ear close by your clients, when they are ready to talk to their bank account?
innovation, BPaaS, CX, wealth management, wealth management solutions, relationship manager
How are functions in the financial industry changing?
Over the past few years, people working in a bank’s Front, Middle, and Back Office have grown skilled in navigating the choppy waters of changing tides. But how do they plan to cope with the swells of new technology and waves of increased challenges that will hit these functions in the years to come? That’s what we wanted to find out with the first edition of Avaloq’s Front-to-Back-Office Report.
wealth management, wealth management software, sustainable investments, ESG
How to integrate ESG in investment advisory
We don’t see ESG as merely a simple data attribute – we see it as a way to introduce new dimensions when talking about investments with end-clients. Therefore, it has to be implemented as an integral part of your investment advisory process, on par with other elements like asset allocation, performance and risk.
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Avaloq’s Future as Part of NEC
On October 5, we announced the acquisition of Avaloq by NEC Corporation, who will acquire 100% of Avaloq shares from existing shareholders. With over 120 years of expertise, NEC is a recognized leader in the integration of IT and network technologies that benefit individuals and businesses around the world.
5 security challenges in an open banking ecosystem
Open banking has become a strategic priority and an IT security paradox for many financial institutions. The castles have to open their gates and lower their drawbridges, while, at the same time, finding new ways to defend against unwanted guests. In this context, many see IT security as a challenge and an inevitable evil – but nothing could be further from the truth. When done right, securing APIs can actually be the key factor to improving user experience in an ecosystem.
wealth management, wealth management software, MiFID, sustainable investments, ESG
ESG – a trend turned regulation
If you maintain a sustainable lifestyle and set out to buy both tomatoes and an investment fund, you will quickly notice that your purchase decision regarding the vegetables is grounded in more fact than the one for the fund.
digital private wealth, digital private wealth management, robo advisors
Can automation and robo-advisors help democratize the wealth management industry?
Digital wealth management software can increase the financial services industry’s cost efficiency and enable them to reach a wider audience with custom services.
data science, software development, synthesized data, data management
What is synthesized data?
Hearing of a synthesizer, most people’s thoughts might wander to electronic music rather than to digital data. But the process of synthesizing a database is exactly what banks should have in mind when it comes to accelerating their software development and testing.